How do I report a claim?
For personal lines (auto, home, boat), contact the company directly, 24-hours a day:
Electric Insurance Company :: 1.800.227.2757
Farmers :: 1.800.435.7764
Hartford :: 1.800.243.5860
Kemper :: 1888.252.2799
New London County (call us: 800.522.7704)
OneBeacon :: 1877.248.4968
Progressive :: 1.800.274.4499
Safeco :: 1.800.332.3226
Travelers :: 1.800.252.4633
Or, you may call us during regular office hours (800.522.7704) and we will assist you in reporting the claim.
What if I have billing, ID card or policy change questions?
Questions regarding billing; payments; ID cards; policy, vehicle, or address changes or other questions can be directed to the customer service department of your insurance company. Remember, when calling you should have your policy number(s) available:
Electric Insurance Company :: 1.800.227.2757
Farmers :: 1.800.435.7764
Hartford :: 1.800.771.8557 (8 am - 8 pm EST)
Kemper :: 1.866.675.3345 (8 am - 6 pm Mon - Fri; Sat 8 am to 2 pm)
New London County (call us: 800.522.7704)
OneBeacon :: 1.877.434.3900 (billing only)
Progressive :: 1.800.776.4737
Safeco :: 1.800.332.3226
Travelers :: 1.866.933.7287 (8 am - 8 pm EST)
Or, you may call us during regular office hours (800.522.7704) and we will assist you in contacting the company.
I just received my renewal, why did my premium increase?
Contact us during regular office hours (800.522.7704) and we will be happy to discuss this and explore ways we can help you lower your costs.
